Important Pet Travel Update

Animal Travel Locality 24-7 Travel Update

We would like to thank our valued customers and furbabies for their patience over the past few months with the challenges of the Coronavirus situation and the very limited flight availability to assist you reunite your loved ones. We are still facing reduced flight options for both Domestic and International travel. Some important points to note:-

  • The airlines will only book pets close to the actual travel date which is then subject to space availability and suitable aircraft type
  • Airlines may cancel flights and re-schedule routes at any given point due to the changing lockdown restrictions and border closures
  • All NEW booking enquiries must be submitted online
  • Where we provide a quote estimate, this does not mean we can assist on all pet travel moves
  • We are only quoting and accepting Pets over 12 weeks of age
  • We have strict rules around weather conditions for all pets, especially snub nosed breeds.

We have listed below some Frequently Asked Questions that might be helpful.

FAQs – Pet Travel Update

Q: Can I move my pet interstate at the moment?

Yes, although we are still facing reduced availability and flights continue to change depending on capacity. In the current climate, we ask that you complete our online enquiry form to obtain an instant price estimate. If you are happy with the quotation estimate you can then request to make a booking which our team will monitor and reach out to you if we can service your requested pet travel route.

*Please note that we may not be able to immediately contact you due to the volatile flight schedules we are facing with various lock-downs and border closures.

 Q: How old does my Pet need to be?

AU Pets Re-Locators requires pets to be 12 weeks or older to travel.

Q: Can we move our pet overseas from Australia?

Yes, however there are some complexities depending on your destination and timeframes. If you are intending to travel overseas with your pet Animal Travel Locality 24-7 will work with you to discuss the options, processes and flight availability over the coming months ahead. It is also important to note that due to the pandemic, the airlines only have limited space on their significantly reduced flight schedules. Patience and planning are important parts to ensuring the safe transportation of your pet overseas and we will work with you as we navigate through the ever-changing situations we encounter.

Q: Is Pet Transport now available from South Africa to Australia and Zealand?

Yes, we do have some options to transport pets to Australia and New Zealand. If you would like more information on pet travel to Australia or New Zealand please complete our online quote request and one of our pet travel consultants can discuss options for your pet/s with you.

Q: What if I am already overseas and I don’t have anyone to look after my pet for me whilst travel is delayed?

Animal Travel Locality 24-7 can discuss several pet accommodation options for you to consider. We have long standing relationships with pet accommodation facilities who we can recommend, and we will be able to organise this for you at your request to ensure the health, safety and comfort of your pet until they are able to travel again.